![]() To fix this the support engineer needed to access my PC? Felt very nervous about this and was ready to pull the plug at a moments notice. When I ran the application it started doing what it had done originally i.e showing it as a trial version even though I had bought a full version. I had my PC rebuilt so had to download software again. I had a very similar issue with PDF suite support. In short, this whole experience has me thinking "SCAM!" Beware. My several attempts to cancel my order have been met with delay and redirection. Don't count on mediocre customer service, either. Lastly, you can forget about good customer service. It took several attempts to be rid of the damn thing. It was a herculean task to completely remove it from my PC. ![]() It constantly pops up on my PC regardless of what I'm doing. Another extremely annoying component to the "program" is the constant pop-up messages asking me to "activate." This despite the fact that I got an activation confirmation e-mail, right along with the overcharge for an upgrade I did not request. I tried a simple task of merging several existing PDF pages and the program would not perform this function. And the program doesn't even work for me. And still they charged me for the upgrade against my consent. Several times during the order process they kept soliciting me to upgrade the program and I chose every time to opt out of the upgrade. Upon e-mail confirmation from the company, it was apparent that they had charged me about double the price that was advertised. ![]() By Anonymous reviewed on November 9, 2023
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